Description
This course provides a comprehensive understanding of the purpose of change within organizations, the psychology behind its impact on individuals, effective change management strategies, and planning for successful change implementation. Participants will develop the knowledge and skills necessary to navigate organizational change and participate in successful transformation initiatives.Duration
1 day
Level
FoundationalWho Should Attend?
This course is appropriate for employees who are not currently in a position of leadership This includes people who aspire to leadership positions in the future, have been identified as a potential leader, or anticipate moving into a leadership position within the next 5 years.Credits
0.6 CEU'sLearning Outcomes
Analyze the mission, vision, and goals of an organization.
Apply key principles in customer relationship management.
Analyze strategies for problem solving and decision making.
Compare the concepts of efficiency and the effectiveness of work.
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- Leading Through Relationship-Building (LEAD7310)
