Description:
Become the leader who people want to follow. Focus on one of the most crucial competencies of a good collaborative leader: strong communication. Learn to connect with people to build trust and loyalty, use emotional intelligence to build rapport, how to bridge and leverage cultural and generational distances, and how to use these skills to reach consensus, build teams and develop better workers.
Duration:
2 days
Level:
Intermediate
Who Should Attend?
This course is ideal for current and aspiring leaders who want to enhance their communication skills and become the kind of leader people want to follow. It is particularly beneficial for managers, team leaders, supervisors, and anyone in a leadership role who aims to build trust and loyalty within their teams.
Credits:
1.2 CEU'sLearning Outcomes:
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Other Recommended Courses:
- Leading People (EXEC9912)
Module 1
The Art of Listening
Module 2
Emotional Intelligence
Module 3
Communicating for Effect—The Results Oriented Request
Module 4
Encouraging Innovation and Producing Results:
Planning the Project
Module 5
Managing Email to Improve Results
Module 6
The Generational Divide
Module 7
Using Web 2.0 to Communicate and Collaborate
Module 8
Consensus
Module 9
Change and Conflict
Module 10
Moving Forward
