Description:
Unlock your ability to lead effectively with this in-depth course. Learn the difference between leading and managing; explore proven techniques to communicating effectively; think strategically; and move from a reactive environment to a proactive one.
Duration:
6-months
Level:
Foundational
Who Should Attend?
Supervisors, managers, branch chiefs, division heads and professionals in influential positions.
Credits:
0.6 CEU'sLearning Outcomes:
- Apply principles and styles of leadership
- Practice risk and conflict management
- Empower and delegate to others
- Effectively set goals
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Other Recommended Courses:
Module 1
What Is A Leader?
Module 2
Leading One’s Followers
Module 3
The Leader’s Environment
Appendix A: Glossary of Terms
Appendix B: Recommended Readings
Appendix C: Leadership Action Plan
Appendix D: Knowledge Check Solutions
Appendix E: Executive Order—Streamlining Service Delivery
and Improving Customer Service
Appendix F: Website References
