Description:
Today's federal leaders are expected to plan for and measure performance to demonstrate that the agencies and programs they manage are viable and achieving results. Learn strategies to achieve measurable performance gains in your organization. Explore organizational issues affecting performance measurement, the balanced scorecard, accountability, entrepreneurial approaches to improvement and how to manage stakeholder expectations.
Duration:
3 days
Level:
Intermediate
Who Should Attend?
Individuals at the GS 13-15 levels, participants in Agency Candidate Development Programs and SES members seeking additional or refresher training.
Credits:
1.8 CEU'sLearning Outcomes:
- Map strategic planning goals to organizational results
- Identify more effective performance measures
- Identify entrepreneurial approaches for continuous improvement and accomplishing organizational objectives
- Describe the principles of the balanced scorecard and how they can be applied to your agency
- Better manage stakeholder expectations
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Other Recommended Courses:
- Writing ECQ Statements (EXEC9110)
