Negotiating Techniques

Negotiating Techniques (MGMT9140)

Description

Learn to create win-win situations and improve work relationships with colleagues, employees, customers, and others. Focus on issues of negotiation, including using multiple strategies, applying the no-fault formula, interest-based methods, and empathy in the negotiation process. This course is part of the Certificate of Accomplishment in Project Management

Duration

6-months

Level

Intermediate

Who Should Attend?

managers who have responsibilities to successfully deliver

Credits

1.2 CEU's

Learning Outcomes

Identify what you MUST do. Identify other perspectives. Build relationships. Recognize and eliminate relationship killing behaviors. Identify and use many tools to achieve results. Use interest-based techniques.

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