Description:
Avoid project failures, substandard services, delays in delivery and contract disputes by writing performance-based statements of work with effective quality assurance surveillance plans. A must for program and project personnel as well as contractors and auditors who need training in identifying inadequacies in statements of work. Learn a step-by-step method for writing effective task descriptions, performance standards, quality assurance surveillance plans and more.
Duration:
3 days
Level:
Foundational
Who Should Attend?
All staff who are involved in developing, writing or reviewing SOWs including Quality Assurance Surveillance Plans for service contracts.
Credits:
24 CPEsLearning Outcomes:
- Discuss performance-based acquisition for services.
- Explain how to manage risks.
- Summarize the Seven Steps to Service Acquisition Process.
- Conduct a requirements analysis.
- Develop a performance requirements summary.
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- Module 1 Introduction to Statements of Work (SOW)
- Module 2 Service Contracts
- Module 3 Performance-Based Service Contracts
- Module 4 Requirements Analysis
- Module 5 Writing Performance-Based SOWs
- Module 6 Quality Assurance
Other Recommended Courses:
ACQI7506 ACQI7501 7500